How can we help?
Find answers below or reach out directly — we typically respond within 24 hours.
Frequently Asked Questions
How does the AI enhancement work?
NailTech uses advanced image processing to detect nails in your photo, then applies colour correction, skin smoothing, and lighting adjustments automatically. The entire process takes just a few seconds.
What image formats are supported?
NailTech supports JPEG, PNG, and HEIC formats. Photos taken directly with your iPhone camera work perfectly.
Can I undo an enhancement?
Yes. NailTech never modifies your original photo. You can compare before and after at any time, and your original image is always preserved in your camera roll.
Why does my enhanced photo look different from the preview?
The in-app preview is optimised for speed. When you export, NailTech processes the full-resolution image which may look slightly different. The exported version is always the highest quality.
How do I restore my purchase on a new device?
Open NailTech, go to Settings, and tap 'Restore Purchases'. Make sure you're signed in with the same Apple ID you used for the original purchase.
Is my data stored on your servers?
Images are processed on our servers for AI enhancement but are automatically deleted after processing. We do not store your photos. See our Privacy Policy for full details.
Still need help?
Feature Request
Have an idea that would make NailTech better? We'd love to hear it.
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